ez2 results Privacy Policy for Philippine Members
This Privacy Policy explains how ez2 results collects, uses, stores, and protects the personal information of members in the Philippines. We are committed to handling your data responsibly and in line with applicable Philippine data protection laws. Please read this page carefully before registering or using any part of our platform.
What Information We Collect and Why
A clear breakdown of the personal data ez2 results gathers from Philippine members and how each type is used on our platform.
Registration Data
When you create an account on ez2 results, we collect your name, date of birth, email address, and mobile number. This information is required to verify your identity and confirm that you meet the minimum age requirement for Philippine members. Your registration details are also used to personalise your account experience and to communicate important platform updates. We do not collect more personal information than is necessary for these purposes. All registration data is stored securely and is never shared with unrelated third parties.
Transaction Records
We record details of all deposits, withdrawals, and in-platform transactions made through your account in Philippine pesos (PHP). These records are maintained to process your payments accurately, to detect and prevent fraudulent activity, and to comply with financial reporting obligations under Philippine law. Transaction data is retained for the period required by applicable regulations and is accessible to you through your account history. We use industry-standard encryption to protect all financial data in transit and at rest. If you have questions about a specific transaction, our FAQ page provides step-by-step guidance.
Device & Usage Data
When you access ez2 results on your mobile device or browser, we automatically collect certain technical information such as your device type, operating system, browser version, IP address, and session activity. This data helps us optimise the platform for the devices most commonly used by Filipino players and to diagnose technical issues quickly. Usage data also allows us to understand which features are most popular so we can continue improving the experience. We do not use this information to build individual advertising profiles or sell it to marketing companies. Device data is anonymised wherever possible before being used for analytical purposes.
Support Communications
If you contact our support team or submit a query through the platform, we retain a record of that communication along with any information you provide in the course of seeking assistance. These records allow us to follow up on unresolved issues, maintain consistency in the support we provide, and improve our help resources over time. Communication data is only accessible to authorised support staff and is not used for any purpose unrelated to resolving your query. We encourage members to review the FAQ section first, as many common questions are answered there in plain language. Support records are retained for a reasonable period and then securely deleted.
Your Rights and How We Keep Your Data Safe
Philippine members have clear rights over their personal information. Here is how you can exercise those rights and what we do to protect your data every day.
Right to Access
You may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within the timeframe required by Philippine data protection law. To submit a request, log in to your account and visit the help section or refer to the FAQ for instructions.
Right to Correct
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details directly through your profile settings. For changes that require identity verification, our support team will guide you through the process promptly.
Right to Erasure
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. Requests for erasure are reviewed on a case-by-case basis. Data that must be retained to comply with Philippine financial or regulatory requirements cannot be deleted before the mandatory retention period expires.
How We Protect Your Information
ez2 results applies a combination of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities before they can be exploited. Access to personal data within our organisation is strictly limited to staff members who require it to perform their specific job functions. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.
When We Share Your Data
We do not sell your personal information to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary and under strict contractual obligations that require them to protect your information. We may also disclose personal data when required to do so by Philippine law, court order, or a lawful request from a government authority. Any third party that receives your data on our behalf is required to handle it in a manner consistent with this Privacy Policy. We regularly review our third-party relationships to ensure ongoing compliance with our data protection standards.
Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine regulations, or industry best practices. When we make material changes, we will notify registered members through the platform or by other appropriate means before the changes take effect. The date shown at the top of this page indicates when the policy was last reviewed. We encourage you to check this page periodically so you remain informed about how we handle your personal data. Continued use of the ez2 results platform after any update constitutes your acceptance of the revised policy.
Questions About Your Data?
If you have any concerns about how ez2 results handles your personal information, or if you would like to exercise any of your data rights as a Philippine member, our FAQ section is the best place to start. You can also create an account or log in to manage your privacy settings directly.